The client is committed to providing professional, efficient, and friendly service and the continued improvement of those services to make part of the judicial branch of your government more open and accessible to everybody.
Main Sail was brought into the client as there were problems with the existing environment that were not being met by the current provider. We had to take over during a time that was not favorable as there was no documentation.
- The client has two VMWARE servers from DELL in a High Availability cluster
- The client also has a DELL EqualLogic SAN
- The client has the Dell Appassure product for backups
- The client has security system setup that Main Sail monitors
- The client has a web server that Main Sail maintains
Main Sail was contracted by the client in 2012 to help configure the environment correctly:
- We went through the process of upgrading the firmware on the SAN
- We configured the switches for the SAN correctly
- We configured the VMWARE correctly
- We replaced all the switches in the data center to improve performance
- We increase the memory on the servers to improve performance
- We replaced all windows xp computers with new Windows 7 devices
This client is an ongoing customer and we will continue to support them. The client has been very happy with our services.